June 7, 2010
Digital Signs Don’t Sell, Don’t Inform When They Display The Blues
by Jeff Hastings
By the time PC-based digital signage
users realized that the February
2010 Microsoft security updates
were causing their PCs to crash,
it was already too late. Their PCs
were plagued with the dreaded “blue
screen of death” and rolling reboots,
causing the digital signs they were
using to deliver targeted messages to
completely shut down.
This was a unique situation, but
the blue screen of death errors, the
most serious errors Windows can
encounter, can also be caused by a
temperature problem, a timing error,
a resource conflict, hardware failure,
a corrupt registry, a virus, a device
compatibility problem, or a driver
error. Unfortunately, tracking down
the error and fixing it so the digital
signs are operating again can be very
time-consuming.

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Organizations that want the benefits of solid-state digital signage, but have limited budgets,
should compare the additional savings and convenience of the various turnkey (hardware
and software) solutions that are available.
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Disasters like these can be avoided
by using solid-state digital signage
controllers instead of PC-based players.
Designed to drive standalone
or networked displays, these media
players completely eliminate PC
issues such as system crashes, the
need to reboot and exposure to crippling
viruses because they don’t run
on Windows operating systems and
instead run on a slim, robust operating
system designed specifically
for running digital signage instead
of a suite of PC applications unrelated
to digital signage. They also
have no moving parts to fail and
are much more environmentally
friendly as the amount of power
required is usually about three to
five watts versus 70 to 90 watts for
an average PC. The simplicity of
solid-state media players that plug
directly into the display also makes
them easier to install directly next to
or near a display and use due to their
simple software and interface. And,
more importantly, they deliver higher
reliability and networking support
for remote updates at significantly
lower prices than PC-based solutions.
Organizations that want the benefits
of solid-state digital signage, but
have limited budgets should compare
the additional savings and convenience
of the various turnkey (hardware and
software) solutions that are available.
Today, there are affordably priced,
end-to-end solutions for businesses
and organizations to economically
showcase a product, demonstrating
it in use or providing entertaining
information on flat-screen or HD displays—
all with no hidden fees.
For example, with BrightSign’s
all-in-one approach, rather than
offering fully loaded models with
features that may not be necessary
for all applications, each model is a
complete solution that delivers full
HD quality with specific features,
so customers only pay for the capabilities
they need. As the user’s needs
change, the digital signage displays
can be upgraded from a simple, single-
screen implementation that can
be operated with a removable flash
card, to a multi-screen, multi-site
managed installation that can be
updated over the internet.
Companies that are looking to
add a digital signage solution or
replace their vulnerable PC-based
system should be aware that many
digital sign players do not include
software. When the software is included, users don’t have to worry
about the added cost of site licenses
or hardware/software compatibility
issues. Potential buyers should also
compare software features and ease of
use. Today, there are applications that
feature intuitive templates and tools
to make creating, updating, managing
and monitoring digital signage displays
so easy even non-technical users
don’t need an IT person to assist them.
Solid-state media players that
include all of the tools needed for a
wide range of digital signage applications
simplify system upgrades and
offer increased display flexibility.
In addition to all of the other benefits
solid-state digital media players
offer, they provide a much lower carbon
footprint than PC-based systems.
This is a win-win attribute in that it
saves money while being good for the
environment. And, because they don’t
rely on a PC hard drive, they are fanless,
which means they not only save energy, they eliminate the distracting
noise of a spinning fan.

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The blue screen of death shuts down a Windowsbased
digital display.
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With affordable solid-state digital
media players that can be managed
and updated by employees with no
technical training, organizations
of all sizes can enhance customer,
visitor, or employee experiences in a
wide range of applications.
Retail stores, fast-food restaurants,
museums, hotels, sporting events,
tradeshows, banks, medical facilities,
airports, conference rooms, and
educators can bring their messages to
life without worrying about the added
costs of PC-based systems and all of
the problems they carry with them.
MARGIN BUILDER
Solid-state media players
deliver higher reliability
and networking support
for remote updates at
significantly lower prices
than PC-based solutions.
Features To
Look For In
Media Player
Systems
■ Full HD at 1080p resolution
■ Scalability
■ The ability to schedule/target
playback and track usage
■ Support for industry-standard
video, image and audio content
including: MPEG, TS, VOB, BMP,
JPEG, PNG, WAV, and MP3 formats
■ Zone options that divide the
screen into multiple windows to
simultaneously feature videos, still
images, the current date and time,
as well as RSS ticker or text feeds
■ The ability to synchronize multiscreen
displays to create video wall
applications
■ Looping multi-zone playback and
multi-zone presentations featuring
interactivity
■ Button, mice, motion sensor,
light control, and touchscreen
interactivity—without having to
purchase or learn complicated
software
■ Both manual deployment using
memory cards and versatile
networking options that make it
easy to change displays without
having to physically go to the
controller
■ Automatic creation of a playlist file
bundled with the selected content,
ready to drop onto an SD card or
the network for playback for quick
updates
■ High security and fail-safe features
to ensure minimum down-time and
maximum dependability Jeff Hastings is CEO of BrightSign.
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